Saturday, September 2, 2017

How to Get Organized During Your Job Search: 6 Helpful Tips

Posted by Unknown
Job hunting is no one’s favorite activity. Customizing your resume and cover letter for each position (not to mention typing the same information found in the resume you just attached into various application systems) can be grueling work. Job hunting is a full-time job, and you’re not getting paid a dime for it.

Getting organized can save you time and make the process less frustrating. Here are six ways to streamline your job search to make it not only easier on you, but potentially more successful.

Make a list of keywords.
Quick! Can you name all of your job skills in under thirty seconds? If someone asked you what types of positions you’re qualified for, would you be able to rattle them off easily? If so, great—you know how to market yourself well. But if you’re like most job seekers, odds are good that you could benefit from some self-evaluation.

Before you begin your job search in earnest, sit down and make a list of your skills. When I was job hunting, my list included things like writing, editing, communication, and copywriting. Next, focus on the types of positions that might be right for you. Make a list of all the job titles you can think of that would be within the scope of your search.

Here’s a tip: Keep your list handy. (See below for how I used a spreadsheet.) You’ll need it as you’re browsing job sites. Add to it as you find new job titles and keywords that pop up during your search.That way, you’ll be broadening the scope of your search as you go.

Find opportunities with job search alerts.
Now that you have an idea of what you’re looking for, you can start digging into job boards. Many will send you email alerts with new positions that match your skills. Here are a few to help you get rolling.

- Indeed
- Simply Hired
- LinkedIn Jobs
- Glassdoor

- Monster

Here’s a tip: While you shouldn’t put your eggs into one basket by focusing solely on one job search site, it makes sense to consolidate your efforts by narrowing your search to a few top sites that are likely to net you the best results.

Spreadsheets are your friends.
When I was job hunting a few years ago, I found it impossible to keep track of the status of my applications. I wasn’t very spreadsheet savvy, so it never occurred to me to use a free spreadsheet tool like Google Sheets to track my job search efforts.

The good news is you don’t have to be a spreadsheet wizard to use Excel or Sheets. All it takes to create an efficient tracking system is the ability to name a few columns with appropriate headers and then fill in the blanks. (Trust me, it’s easy.) Here are the columns I would use in my search if I had it to do it over again:

* Company – The name of the company you’ve applied to.
* Position – The title of the position you’re interested in.
* Job Listing Link – It can be helpful to have a link to the original job listing so you can refer to it later.
* Application Date
* Contact – If you have a contact name, put it here.
* Email – Add your contact’s email address if you have it.
* Interview Date
* Follow-up – If you scored an interview, this is a good place to note how you followed up.
* Status – Do you have a second interview scheduled? Are you waiting for a response? Track your current status here.
* Comments – This is a good place to add any thoughts or insights you’ve gained as you were researching the company and position. Don’t rely on your memory when you have a lot of job search irons in the fire.
A spreadsheet would’ve saved me a ton of time in my job hunt by preventing me from having to search through various emails and links to remind myself of where I’d applied and what my status was.

Here’s a tip: Your spreadsheet can be a catch-all for things related to your job hunt. Create a new tab to store a list of job search site links (like the ones listed above) so you don’t have to hunt them down anew each day. Create another tab to store a list of job skills keywords and the titles of positions you’re qualified for. You never know when you’ll need to refer to them as you’re searching through open positions.

Use a calendar.
If you’re anything like me (the ADHD is strong with this one), you’ve woken up in a cold sweat, your heart racing, thinking Is my job interview this morning? Did I oversleep? Do I have only ten minutes to get ready and race out the door? Oh em gee!

I never missed an interview. I was never late for one, either. But the fear that I might mess up was strong and evoked a near steady state of low-level anxiety. A calendar would have helped alleviate that.

These days, I use Google Calendar, but any calendar app can make the process of tracking upcoming interviews and things like networking events or job fairs much easier. Having a calendar takes the stress out of having to remember upcoming appointments and eliminates those heart-pounding morning wakeups.

Make a schedule.
As I mentioned earlier, a job search can be like a full-time job in itself, except that it has no pay and no benefits. #SadFace

You can streamline your day by setting a schedule. This was something I did right when I was in the market for a new gig. I stepped into my office at 9 a.m. every weekday. First, I checked my email for any replies from hiring managers. Then, I looked at my new job alerts and checked job boards for any new listings. Next, I focused on putting in applications, which was a more time-consuming process because I was careful to customize each cover letter and tweak each resume.

Think of your job search as a job you’re reporting to each day. Not only will it help you stay committed and on track, it will bring some purpose to your downtime.

Use templates.

Templates are a time-saver. Make customizable templates for your cover letters (and please do customize each one) and other inquiries and replies. You’ll thank yourself when you’re not writing every single email from scratch. Save templates in Google Docs or another word processing program so you can quickly access them.
Here’s a tip: Although they may not show up in your email client, other clients may see font changes and other oddities that are remnants of copying and pasting. To strip formatting from the text you paste, use Ctrl/Cmd + Shift + V to paste.
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4 Ways to Get Back to Work When You (Really) Don’t Want to

Posted by Unknown
You know you need to work, but you really don’t want to. Millions of distractions—some worthier than others—compete for your time and attention. How do you drown out the voice of procrastination?

Here are four ways that will get you working again, even when you’d rather be doing anything else.

Make It Fun
Do you enjoy things more when you are alone or with friends? If you like solitude, why not get to the office early on your first days back? The office will be quiet, and you will have time to get yourself organized before your day starts. Tidy up your desk and make a list of what you want to accomplish. Then, you can either work in silence or listen to some tunes before your coworkers start stopping by.

If you’re a social butterfly, invite your colleagues to join you. You can work together in a shared space or flex your collective imaginations in a brainstorming session. Be honest, though, about whether your friends will disrupt your productivity. If you think they will, schedule a group lunch or go out for drinks after work.

Reward Yourself
In Key of Knowledge, prolific author Nora Roberts writes: “There’s no reward without work, no victory without effort, no battle won without risk.” The converse is also true. Why work without a reward? Why put forth effort without a purpose? Likely, your job has some intrinsic value. Of Nora Robert’s 200 published novels, most of them fall into the suspense or romance genres. Thousands of people use her stories to escape from reality, to relax, or to entertain themselves. How does your job help the world? How does it benefit you personally? When you are typing a document at work, do you think about how the task will ultimately fund your child’s college education, for example? With a little thought, you can likely find that your job adds value to your life in various ways.

According to ASuccessfulWoman.com, you may do your job because of “the desire to control [your] financial destiny, the need for autonomy, or perhaps the belief that [your] service or product will potentially enhance the current marketplace.” Why stop there? The same website encourages you to create your own rewards for a job well done. You’ll be motivated to work harder if you know something good will come at the end of it.

Make It Doable
If you focus on everything you have to do, you might start to feel stressed. Instead, break large projects into small chunks. You can organize your time into chunks. For example, you might set a timer and commit to working for fifteen minutes. When the alarm sounds, briefly turn your attention to something less demanding, such as answering an email or filing documents. After a few minutes, restart the timer and do it all again. You’ll be surprised how much you can accomplish in fifteen-minute intervals.

Not all tasks lend to chunking by time. Instead, try the step-by-step method. Consider whether you have to complete the steps of the task in order. Would it be more efficient to juggle the sections around and compile everything at the end? For a writing project, for instance, perhaps you want to print out a copy before you proofread. Some writers claim to catch more errors on paper than on a computer screen.

Regardless of how you organize your tasks, don’t forget to include brief breaks from intense activity. Using this method, you will find yourself on the last step before you know it.

Every task presents unique challenges, so it might help to do a little research about how you can get over a slump in your particular profession. To illustrate, writers can research how to overcome writer’s block and build some of the methods learned into their to-do list.

Ease Yourself In
In video games, the lowest level is usually the easiest one. As you advance, you gain experience and the challenges increase. When you return from a break, you can’t always expect to pick up exactly where you left off. Instead, look at your to-do list. Are there a few important tasks that you can quickly or easily get out of the way? Clearing away these tasks can free your mind from worry so you can concentrate on the difficult work. Besides, marking even short, simple tasks as “complete” will make you feel a sense of accomplishment.

Do all your assignments seem equally overwhelming? Find out why. Are you afraid of failure? Do you feel incompetent? Do you have all the knowledge necessary to be successful? MindBodyGreen suggests addressing the source of your resistance, and “leaning in” like a surfer: “Just like surfing a big wave — once you’re in it, there are only two choices — either lean in, make the drop, and do your best to surf the wave, or wipe out miserably. You might wipe out either way — but . . . “Let’s do this!” . . . feels more empowering than “Oh no!””
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5 Helpful Tips on How to Collaborate with Engineers

Posted by Unknown
Engineers look at the world differently from non-engineers. They are usually extremely logical, pragmatic, and direct, while the rest of us can be somewhat more whimsical, emotional and aspirational. Unfortunately, when working together, these different perspectives present unique communication challenges that can slow work, deliver sub-optimal results, and weaken company culture if not addressed.

Collaborating effectively with an engineer means learning to communicate like an engineer.

I’m not talking about mastering engineer-speak. What I’m getting at is recognizing how sales, marketing, and support teams communicate differently from engineering teams and adapting your communication style when working with engineers.

Here are some basics for collaborating and communicating productively with engineers.

Tips for Talking to Engineers

Build sincere trust.
This should be obvious, but healthy, productive relationships require trust. Day-to-day, you build trust with your immediate team members, you may not realize it. In fact every time you solve a problem together, talk about your weekend together, or achieve a goal together, you are contributing to the trust in your team relationships.


Many times, however, we do not have the same experiences with the engineers we need to work with and don’t have the same protective trust that supports our communication. To this end, it’s helpful to invest a little time getting to know the engineers: ask them how their weekend was, ask them what they’re working on, invite them for coffee. Little, sincere actions every day go a long way to ensure trustful working relationships that have a bit of protection if misunderstandings arise.

Include engineers in your brainstorms.
One of the most frustrating situations at work for everyone—including engineers—is when it seems someone is telling you how to do your work. Unfortunately, this happens often with engineers because they are not regularly included in initial brainstorms. What this means is often we come up with solutions that are not realistic or practical from an engineering perspective. We write up specs and set up meetings to pitch our solution to the engineers, only to find out that it won’t work. This approach wastes time and money.

The simple solution is to include engineers from the beginning, ensuring you develop realistic and practical solutions and that you have buy-in from the engineering team. However, it’s not enough just to invite them to the brainstorm and still pitch them your solution. A much better approach is to ask them for their solutions. Tell them the problem you want to solve and see what they come up with.

Listen.

This tip is straightforward and piggybacks nicely on the previous suggestion.

Here’s a tip: Talk with engineers instead of to them.
Ask questions, stay open-minded, and be ready to discuss options.

Respect their time.

This is office politeness 101 and goes for everyone. But it’s especially important with engineers who are often working without a project manager or a CTO. These developers usually juggle many projects for different teams, and they alone are responsible for those outcomes. Time is precious. To get the most of your time with an engineer, it’s important that you schedule and prepare for a meeting.

How to Structure a Meeting with an Engineer

-Clarify ownership—make sure you’re talking to the best person to help you.
-Put the meeting on the calendar.
-Send an outline or an agenda in advance.
-Avoid small talk.
-Ask about a solution instead of giving it.
-Discuss options and trade-offs.
-Determine next steps and deadlines.

Learn to speak their language.
The workplace today is increasingly diverse. It’s important to understand not just differences in professional expertise but also in culture that may influence your communication choices at work. I’m not suggesting you need to learn another language, but it is helpful to speak the same language on a similar level. There are numerous strategies on how to communicate well across cultures. However, negotiating this layer of communication does not have to be complicated—simply use plain language.

Plain Language Tips

-Avoid jargon, idioms, and complicated phrasing.
-Speak slowly.
-Speak one at a time.
-Stop and check that everyone is on the same page.

When it comes to communicating well with engineers, a lot of the rules that work for just about -everyone also work for them. If you spend some time getting to know your engineers, build trust, respect their time with planning, and respect their expertise by asking questions and including them in developing solutions, collaborating with engineers is easy.
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8 Professions That Write More Than You Think

Posted by Unknown
“How will I need this in the real world?” high school students often ask. Everyone knows that journalists and authors write for a living. But are effective writing skills necessary for other careers? You will be surprised; some professions use writing more than you think!

Human Resources
One of the primary functions of the human resources department is to fill open positions. The job description is a crucial element in attracting suitable applicants. HR has to represent the goals and working environment of the company accurately, or disillusioned employees might quit soon after they’re hired. Second, the job description has to identify job tasks so that applicants know whether they qualify or not. Finally, HR usually documents the results of interviews for consideration in the hiring process.

Sales and Marketing
Writing can influence people to try a new product or remain loyal to a brand. Effective sales copy should be concise, credible, and relevant to the customer. Sales associates often rely on emails to answer client’s questions about the service or product they are selling. When they do, they must strike the right balance between persuasion and coercion to make the customer want to buy. Persuasive writing is also an essential component of marketing. It’s no coincidence that the jingles featured in television and radio get stuck in your mind. Marketing executives have to determine who will use products to produce compelling advertisements in order. Then, they carefully craft sales copy, ads, and jingles to appeal to their target audience.

Construction
Construction bids are proposals from contractors or companies for a particular job. Because the contractors are competing against each other, they attempt to sell themselves as the most qualified builder at the best budget. They estimate the timeframe and budget based on drawings and specifications provided by the project’s coordinator. A successful proposal results in a job, but contractors must use sound judgment. If the final expenses significantly exceed the budget, the contractor damages his reputation and risks legal charges if managers suspect him of intentionally underestimating the cost of materials or the time necessary to complete the project.

Social Work
When applying for social services or funding on behalf of a client, social workers must justify their recommendations with notes from observations and relevant research. Thus, case notes and reports from the field influence weighty decisions, such as whether a family qualifies to adopt a child. Social work students begin honing writing skills before they enter the profession. They write term papers explaining an issue and often support their opinions using published research. Literature reviews summarize, classify, and evaluate theories and published research available about a topic.

The next time a high school student asks whether writing matters in the real world, ask what career she wants to pursue. From law enforcement officer to customer service rep, most professions will require effective writing skills.

Education
Students aren’t the only ones doing homework. Educators write lesson plans each week, describing the objectives of the class, the activities, and the expected outcomes. Many of them write their assessments, such as worksheets, quizzes, and tests. At the university level, professors frequently publish research studies, essays, or other writing in academic journals. Don’t forget that teachers are learners too. Professional development is mandatory, and it frequently involves a writing requirement, especially if it is graduate-level study.

Law Enforcement
After catching the bad guys, police officers generate written reports that become a part of the case record. They must be meticulous, ensuring that all the documented facts are accurate. A police report may become evidence in a trial or the basis of a news report. If the report is faulty, a perpetrator could escape justice. Similarly, forensic science technicians are also responsible for reporting evidence in written reports. The record may include a conclusion of how a victim died based on their analyses. Criminologists are sociologists who study the causes, effects, and social impact of criminal behavior. With a goal of predicting and discouraging crime, they analyze data and present it in proposals which may be used to develop laws and policies.

Health Care
Every day, doctors give written instructions to patients about diet, exercise, or medication. Needless to say, directions should be unambiguous because health care writing can be a life or death matter. For example, emergency room patients are often disoriented, medicated, or in pain. What a worthy challenge it is for busy doctors to write simple, understandable discharge instructions in such an environment! Physicians also share information with each other and the public. They use SOAP notes to document notes on a patient’s chart. SOAP is an acronym that stands for the four parts of the message—subjective, objective, assessment, and plan. Doctors might publish the findings of a case study or research project in a medical journal. To do so successfully, they will have to support their research with in-text citations and references using one of the style guides recognized by medical institutions, such as the American Psychological Association (APA).

Customer Service
What’s the difference between a disgruntled and a satisfied customer? For customer service representatives, it may be how well they handle and email or chat exchange. Customer support technicians have to ask probing questions to find out what the issue is. They have to show empathy while offering practical advice. You may notice that some reps used “canned” responses in live chat. They must be experts at answering quickly and juggling multiple clients at the same time! For simple issues, they might cut-and-paste a response, perhaps tweaking it a little to adjust for the specific details of your case.
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Friday, September 1, 2017

Ten Simple Errors People Make During a Job Search

Posted by Unknown
Would you like some good news about errors? The simplest mistakes to make are the easiest to correct. If you’re having a frustrating job search, it’s probably because you’re making these ten simple job search mistakes.

Missing Opportunities to Network
Of course, you bring your resume and business cards to job fairs and networking events. But if these are the only times you think about networking, you’re probably missing excellent opportunities. For example, have you ever thought about keeping in touch with previous managers? Even if you don’t ever want to return to your former position, these people may be able to let you know about new developments. Also, if they change companies, they may remember you when they’re building a new team. You can also try to check back occasionally with companies whose interviews or offers you declined. You might try: “I loved your work environment when I came to interview for the administrative position. I declined it because I would flourish in a more creative role. When I saw your opening for a creative director, I knew I should reach out to you.”

Failing to Make a Strong First Impression
Never forget that while you are searching for the perfect job, employers are searching for the ideal employee. If your resume doesn’t stand out, you’ll never get an interview. First, tailor your resume to each job posting by demonstrating you possess the desired qualifications listed in the advertisement. Then, reinforce your strongest points by including a pain letter with your application. With a little TLC, the attention to detail and experience reflected in your resume will serve as a fine introduction.

Spelling and Grammar Mistakes
Speaking of writing, the number of people who fail to proofread would surprise you. Even if you haven’t used any complex or unfamiliar expressions, carefully read over every piece of communication with a potential employer, including email subject lines, document titles, phone numbers, and addresses. Take international spelling differences into consideration if you are applying for employment in a foreign country.

Failing to Recognize the Importance of Writing
If you are applying for a non-academic job, do your writing skills matter? Absolutely, according to MBA.com. Employers consider communication to be the most valuable of the top five skill sets for all recent graduates. (The others are teamwork, technical, leadership, and managerial skills.) If you don’t display writing ability, you won’t be able to compete with your peers. So, write the cover letter, even if it’s optional.

Too Much Information
Recruiters may not warn you that you’re oversharing, but they hate TMI. Hiring managers want to know an overview of your applicable skills in as short a time as possible. Be succinct. Keep your resume to one page of the most relevant highlights.

Bombing an Elevator Pitch
An elevator pitch is a brief summary of who you are and what talents you have. In formal interviews, interviewers may ask you to tell them about yourself. If you practice an effective elevator speech in advance, you’ll avoid the tendency to ramble. Your clearly stated expressions will indicate that you are confident in your abilities. As you may have guessed from the name, not every elevator pitch happens in a formal setting. Be ready to talk about yourself wherever you happen to run into someone influential.

Surprising Your References
Let your references know that you are job hunting. Otherwise, they may be scrambling to remember your fine points (or even worse, who you are) when they get the call.

Limiting Yourself to Online Vacancies
You’ll find lots of intriguing openings advertised on online job boards such as Monster and CareerBuilder. However, only about 20% of vacancies are ever posted online, according to Payscale. Besides missing many possible opportunities, you also have a huge pool of competition if you limit your focus to online listings. Expand your job hunt to include college career centers, job fairs, and employment agencies. Ask your friends and family to keep their ears open too. Never underestimate the power of word-of-mouth.

Relax
If you stress too much about finding a job, you might arrive at an interview a frazzled mess. Take the time between jobs to travel, catch up with family and friends, and enjoy your hobbies.

Are you guilty of one or more of these common job search mistakes? Why not work on correcting them today? Doing so may be your first step toward finding employment.

Follow Up All Inquiries
It’s not enough to turn in an application. Contact a specific person in human resources by phone or email after you submit your application materials. Within a few days of your interview, send a follow-up note or email to thank hiring managers for their time.
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How to Say No Without Feeling Guilty

Posted by Unknown
No is one of the shortest words in English, but also it’s one of the most difficult to say. The problem isn’t pronunciation. Many people feel guilty when they have to turn down a request—especially one from a friend, colleague, or family member.

How can you decline a request without those pesky feelings of guilt? Let’s look at some scenarios you might face at the workplace. Why is saying no the right thing to do in each situation?

Sue wants to learn to use a new software program. You’re proficient, but you don’t enjoy teaching others.

Why It’s Okay to Say No
Is providing tech training part of your job description? If not, you have no obligation to do it. Sue would learn best from a willing teacher. If you politely refuse, you’ll avoid doing her a disservice, and she’ll be free to find a teacher committed to her success.

How to Say No Without Guilt
Thank your colleague for complimenting your abilities. Point out that while you are familiar with the program, you are not much of a teacher. Suggest another way for her to accomplish her goal. For example, you might send her a link to an online tutorial that helped you or encourage her to ask the boss to arrange training for everyone who needs support.

Your boss needs someone to work this Saturday. Weeks ago, you arranged to have the day off for a special event in your life. Even though he approved your request, now he is asking if you’ll rearrange your schedule to work an extra shift. You declined, but you just received another email from him asking you to reconsider.

Why It’s Okay to Say No
Mental health experts encourage a healthy work-life balance. If work always crowds out your other interests, you’ll soon experience burnout that will prevent you from working at your highest potential. In this case, saying no will set a precedent for your work relationship in the future. Your boss might never respect your “no” if you weaken and give in to his request. If the special event is important and you’ve followed company procedures, you shouldn’t feel bad about taking time for yourself.

How to Say No Without Guilt
When dealing with authority, you might propose a compromise. “Thanks for inviting me to work on the project! Though I won’t be available to reschedule my commitments Saturday, I cleared my schedule to work on the project as soon as I return to the office. I will report to you first thing Monday to see what you need me to do.” A tactful, yet firm response will show your boss that while you’re not a pushover, you are still a team player.

You spent all night writing an article for the company newsletter. The copy editor sends the article back to you for review—full of corrections and deletions. Some of her comments are spot on, but you disagree with one of them. How do you reject a writing edit while preserving good relations?

Why It’s Okay to Say No
An editor’s comments are suggestions for improvement. You, as the person whose name is on the article, will be the one to take the credit for successes and the fall for any mistakes. If your research or experience moves you to reject the advice, you can do so with the confidence that editors aren’t infallible.

How to Say No Without Guilt
Focus on how saying no will benefit your colleague. For instance, you might include a reference to the issue in the most recent style guide. Often, posing your challenge in the form a question will help you show respect. “I thought that the 2017 Chicago Manual of Style discouraged the use of singular they (in place of he or she) in formal prose? Can you check on it and get back to me?” You can also choose to ignore the suggestion without an explanation. Doing so might cause your editor to do a little investigating of her own and save herself the embarrassment of receiving a correction from you.

Practice Makes Perfect
Does the thought of saying no still put you on edge? You’re not alone! Psychologist Marsha Linehan suggests practicing in unimportant daily situations. Smile and shake your head the next time someone offers you a free sample at the mall. Delete the next email for a volunteer work project. In time, you’ll lose the feeling that you always have to say yes.

Why does saying no have to be a negative experience? Remind yourself why saying no is the wisest course. Then, use a little tact as you explain why you’re declining. If you offer an alternative means to support the person, they will feel better and so will you.
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What Are the Best Ways to Deal with Difficult People?

Posted by Unknown
Difficult people can quickly turn your dream job into a nightmare if you let them. However, your happiness and productivity are worth the fight. Let’s consider the best ways to deal with challenging personalities.

Start with Yourself
In “Man in the Mirror,” a song recorded by Michael Jackson, the lyrics provide an effective formula for improving your environment: “Take a look at yourself, and then make a change.” Self-examination might reveal that you are overreacting to a situation. For example, perhaps you don’t appreciate a particular coworker who gives harsh criticism. Stop for a moment and consider: what are the person’s motives? Instead of assuming she’s trying to bring you down, why not assume she’s trying to make you the best you can be? Adjusting your attitude can help you to see the bright side of irritating behavior.

The song continues: “It’s gonna feel real good.” Scientific evidence supports the claim. Emotional intelligence includes having empathy and good social skills. In 2013, a study published in Psychological Science found that people with high emotional intelligence made wise decisions. A 2008 study revealed that positive work interactions correlated with good health, a factor associated with few sick days and thus higher productivity. What author William Arthur Ward said was true: “When we seek to discover the best in others, we somehow bring out the best in ourselves.”

Communicate
You can’t expect anyone to read your mind. Often, problems arise when one person misunderstands the humor or intentions of another. You need to give your colleague the opportunity to make things right.

Approach your colleague and explain why his behavior offends you. Plan your words. Strive for the most palatable way to voice your complaint. You might role-play first with an objective party. Ask a friend to monitor your tone, your words, and your body language. When you speak to the difficult person in real life, carefully choose a time and place. (For instance, avoid addressing issues in the middle of stressful projects.) Find a neutral place (i.e., not your office) where you can discuss the matter privately.

Bill Eddy, President of High Conflict Institute, suggests the following formula: Express regret that you have to address the behavior. Explain how you plan to help the person. Give examples of how you want them to act and how new practices would be beneficial to both parties. Let’s look at an example scenario. Think about your workplace challenge and how you can adapt the script to deal with it.

You: . . ., I’m sorry that I have to bring this up, but the way you . . . makes me feel . . . On my end, I will . . . However, if in the future, you could . . . If you do, the process of . . . will work much more smoothly than it does now.

What to Do When Your Efforts Fail
You approached the employee about how his or her behavior. If there is no change or the situation worsens, what can you do?

Ignore the Bad Behavior

Just like young bullies, difficult adults may seek attention with bad behavior. To show them that you are unaffected, you can deflect insults by laughing along with their jokes or making a neutral retort as if you didn’t understand their rude intentions. Then, change the subject. Once they fail to get the attention they crave from you, they may move on to a new target.

Nasty colleague: I heard Benjamin took vacation leave because he was embarrassed about losing the Denman account.

You: The beach is a restful environment. I can’t wait for my next vacation.

Avoid the Person
If it’s possible without damaging your ability to work, limit the interaction you have with the difficult person. Withdraw from shared voluntary duties and choose projects and committees that don’t include him or her.

Involve the Superiors
Involving the superiors is the second-to-last resort. In the best case scenario, the boss can straighten out the issue for you. Unfortunately, this isn’t always the case. Sometimes, the situation becomes worse because the colleague resents you for getting him or her in trouble. Or, you might find that the boss sides with the culprit.

Find a New Job
The real last resort is quitting your job. You can either transfer to a different department within the same company or break ties altogether. You’ll have to weigh the cost of this decision. Is the problem significant enough to merit such drastic action? Will you enjoy another kind of work? Will you easily find another position? And if you do, how will you handle it if there are challenging people at the new workplace?

What are the best ways of dealing with difficult people at work? Will you confront the problem directly by approaching the person to talk about their behavior? Will you let a supervisor know and let them handle the problem? Or will you flee to greener pastures by finding a new job? If you weigh the pros and cons of each strategy carefully, you’ll likely find a solution that works for you.
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